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Security
Online Security
Internet Banking is a safe way to make banking easier. However, there is need to bank safely online.

Our Security Features
At Zenith Bank we know that issues like security, protection from fraud and personal privacy mean as much to you as they do to us. With that in mind, we have implemented advanced security measures on our state-of-the art website that employs 128-bit encryption, the highest level of protection for financial transactions. You can recognize this at the address bar which begins with 'https'. This encryption technology ensures that data passing between your computer and the Bank is secure and that your accounts cannot be accessed by anyone else online. Our log in process also requires the use of a unique customer access code, username and password. This provides another layer of security.

Online Certificate
Online certificates are issued by trusted third party companies (e.g. Entrust) and let users know that a site is genuine and secure. On our Internet Banking, this is indicated by the padlock symbol at the bottom of your browser screen.

Firewall Protection
In addition to using encryption, we also have firewall protection software and devices that are used to prevent unauthorized access to our systems.

Your Responsibilities
At Zenith Bank, we view ourselves as your financial partner, which is why we are willing to go the extra mile to ensure you have complete confidence and peace of mind in your Internet Banking experience with us. In general;
• Never respond to an email that asks for your login or personal security details.
• Keep your customer accesscode, username and password confidential.
• Log off your account when leaving your computer. Just click log off at the top of the page when you are finished with your Internet Banking session. We have also tried to help in this regard by setting our Internet Banking service to automatically log you out after 10minutes of inactivity.
• Report any unauthorized activity immediately. Be sure to review your account activity or
transaction history and report to us if there is any irregularity. Send email to ebusines@zenithbank.com or call us on 234-1-2787000 or 234-1-2927000


Protection from Internet Fraudsters
Internet fraudsters purporting to be Zenith Bank staff have been sending scam emails to the public telling them about huge US Dollar deposits in their account. Please ignore any such email.
In response to this, we have a "Scam Alert" link on our website alerting the public about this.

Beware!!!
Please be informed that www.zenithbank.com remains the only authentic and genuine website of Zenith International Bank Limited whose registered head office is at Plot 84, Ajose Adeogun Street, Victoria Island, Lagos Nigeria.

However, we have uncovered several fictitious websites of some unscrupulous persons sending emails, letters and telephone calls to unsuspecting members of the public by impersonating Directors or staff of the Bank and claiming:
• To have access to huge US dollar deposits in the Bank held in the names of deceased persons
• Huge US Dollar contract sums due for payment

Consequently, we expressly dissociate the Bank from any transaction entered into on the strength of such scam mails/correspondence or any other representation made via any of the fictitious websites/e-mail addresses. Also, be informed that our transactions on the internet are all in Nigerian legal tender i.e. NAIRA and not in other foreign currencies, such as Pounds Sterling, Dollars, etc. Please note that we do not initiate and/or conclude our banking transactions on the web.

The Bank will not be liable for any loss incurred by any person who deals with the imposters contrary to its advice.

In the event that you receive this kind of solicitation mails/letters, please disregard the senders.

For further enquiries, Please send an e-mail to zenithdirect@zenithbank.com or call the e-business department on 234-1-2787000, 234-1-2927000

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E-mail:
zenithdirect@zenithbank.com
Telephone: 234-1-2787000, 2927000, 4647000, 0700ZENITHBANK
 
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