Your internet browser does not support javascript or has javascript disabled. Please select this link to view page properly
Zenith Bank Zenith Bank
Scam Alert  |  Personalize  |  Accessibility    
Customer Services | Site Map | Contact Us
Already registered? Sign in to personalise the pages
     small text sizer icon medium text sizer icon large text sizer icon
 
spacer
Product & Services
 
eHelp Downloads FAQs Feedback
eHelp Downloads FAQs Feedback
Zenith Cards
Product & Services - Zenith Cards
 
Individuals
 

Corporates arrow

line
 

At Zenith Bank, we give you a variety of card options ranging from debit to credit cards packed with outstanding benefits and global acceptance.


» Visa Cards    (Click to view)

» MasterCards (Click to view)

» Other Cards   (Click to view)

 
 

 

About Zenith Bank Visa Credit Card

 

bullet

Login to view VISA Online Statement

 

 

Zenith offers three basic credit cards namely: the Classic, Gold and Platinum.

 

Features:

arrow No collateral is required.
arrow Card is attached to an approved line of credit.
arrow Settlement options of 30%, 50% or all of expended amount on due date
arrow The unsettled portion of the expended amount starts to accrue interest thereafter (2% on Retail balance outstanding)
arrow Interest charge on Cash Withdrawals starts from the date of the transaction
arrow Monthly fees is $5 for all cards, while penal charges will apply in case of any default
arrow Risk Assessment Form (RAF) and Credit Approval Form (CAF) need be completed.
arrow POI/Channels: POS, ATM, Internet, Telephone and also Card to Card for Visa cards only
arrow 24hrs online access to transaction history.
arrow Monthly statement available.

 

Benefits Of The Product To The Customer:

arrow

Reduces risk of cash handling.

arrow Convenient means of making payment.
   

 

Description of Visa Credit Card:

arrow The cards are issued against a credit line approved by the Bank for the customer. No collateral is required. Customers can settle in Naira for transactions done locally in Nigeria
arrow Cards can be used on Point of Interaction (POI) such as Point of Sales (POSs), ATMs, Telephone or on the Internet. Card to card funds transfer is available on Visa cards.
arrow Partial or full repayment of amount spent is allowed.
arrow Unpaid balance attracts interest charges.
arrow Risk Assessment Forms (RAF) and Credit Approval Forms (CAF) must be completed and approved by the Account Officer and the Branch Head respectively
arrow Credit cards are issued as Classic, Gold or Platinum depending on the approved limit based on customer’s credit rating.
arrow Final approval is subject to the bank’s Credit Approval process which is a combination of Branch

 

Channels on which the Credit Card can be used:

arrow On the Internet: here the cardholder supplies his information online by providing his details as requested.
arrow On an ATM machine: You can use your Visa on Zenith Banks’ ATM to make withdrawals, check balance e.t.c
arrow On a P.O.S terminal: It can be used in a shop that accepts Visa as a means of payment. Here the cardholder would swipe his card on the POS terminal available in the shop and supply his PIN no. as the case may be and enter the amount he wants to pay for. A receipt would be issued to him at the end of his transaction

 

Visa Classic Card

Visa Classic Credit Card

 
Visa Gold Card

Visa Gold Credit Card

 
VISA Platinium Card

Visa Platinium Credit Card

 


CARD TRANSACTION PARAMETERS

Cash (ATM Trxn) Classic Gold Platinum
DAILY Max Transactions 5 7 9
Total Amount ($) 650 750 1000
MONTHLY Max Transactions 15 20 30
Total Amount ($) 5000 20000 50000

 

 

Cash (POS & INTERNET) Classic Gold Platinum
DAILY Max Transactions 15 20 30
Total Amount ($) 2000 7500 20000
MONTHLY Max Transactions 40 60 80
Total Amount ($) 10000 30000 200000

 

 

Credit Card Fees

CLASSIC

GOLD

PLATINUM

Basic Subscription/Issuance Fee ($)

50 100 200

Annual Fee ($)

50 100 200

Renewal Fee ($)

50 100 200

Re-Issue ($)

30 50 100

Supplementary ($)

30 80 180

Renewal Supplementary ($)

30 80 180

Late Payment ($)

30 30 30
Late Payment (N) 4500 4500 4500

Over Limit Fee ($)

30 30 30
Over Limit Fee  (N) 4500 6000 7500

Monthly Fee ($)

5 5 5

Interest Rate on POS ($)

1.5% 1.5% 1.5%

Interest Rate on Cash ($)

3.5% 3.5% 3.5%

 

For further enquiries on any of the Bank’s card products please contact:

Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Telephone: +234 01 278 1740, 278 2273. 
Fax: +234 1 2700438

E-mail: cardservices@zenithbank.com

 

Back to top

 

About Visa Debit Card

 

The Zenith Bank Visa Debit Card is linked directly to customers’ Naira account (current or savings) and also the Cash Dom USD account. This unique feature makes the Visa Debit a dual currency card; ideal for local ATM and purchase transactions in Nigeria and also for foreign transactions outside Nigeria.

Therefore for transactions in Nigeria, Naira will be debited from the current or savings while transactions outside the Nigeria will be debited from the USD cash dom account.

 

Visa Debit Card
VISA Prepaid Card

 

 

 

Features:

arrow Unembossed Dual Currency Visa Debit card
 
  • Spend in Naira for local transactions
  • Spend in USD for transactions outside Nigeria
arrow EMV Chip and PIN card.
arrow The card is issued free
arrow No Interest charges; no collateral required
arrow Online access to transaction history through Internet Banking
arrow No settlement required as cardholder spends only funds available in his/her account. The card is linked to customers’ Current OR Saving account and a cash domiciliary account providing access to available funds for transactions.
arrow Accepted worldwide (including Nigeria) at over 29 million merchants, 1 million ATM locations, for Internet
  and MO/TO ( – Mail Order/Telephone Order) where the Visa logo is displayed

 

Benefits Of The Product To The Customer:

arrow

Local and global acceptance of the Visa brand

arrow

Secured EMV card less prone to counterfeit

arrow Reduces the risk of carrying cash
arrow Convenient means of making payment.
arrow No risk of over-spending as it helps promote account management
arrow Excellent 24 Hours Customer Support
   


CARD TRANSACTION PARAMETERS

 

Credit Card Fees

 

Basic Subscription/Issuance Fee

N500

Annual Fee

N500

Renewal Fee

N500

Re-Issue/Replacement

N500

Pin Re-Issue

N150

Retail Transaction Fees (Domestic)

0

Retail POS Transaction Fees (Int'l)

2%
ATM Transaction Fees (On Us) 0

ATM Transaction Fees (Domestic)

N100
ATM Transaction Fees (Int'l) $4

Cash Advance (On Us)

N200

Cash Advance (Domestic)

N400

Cash Advance (Int'l)

$4

 

TRANSACTION PARAMETERS
     
 

Local Trxn Parameters

Foreign Trxn Parameters

GOODS NUMBER OF TRANSACTIONS LIMIT

15 times

25 times

GOODS LIMIT (AMOUNT)

#1,000,000

$10,000

GOODS OFFLINE LIMIT

0

0

CASH NUMBER OF TRANSACTIONS LIMIT

5 times

5 times

CASH LIMIT (AMOUNT)

#100,000

$3,500

CASH OFFLINE LIMIT

0

0

CARD-NOT-PRESENT LIMIT

0

0

CARD-NOT-PRESENT OFFLINE LIMIT

0

0

 

For further enquiries on any of the Bank’s card products please contact:

Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Victoria Island, Lagos.

Telephone: +234 01 278 1740, 278 2273. 
Fax: +234 1 2700438

E-mail: cardservices@zenithbank.com

 

Back to top

 

About Visa Prepaid

 

bullet

Login to view VISA Online Statement

 

The Zenith Bank Visa Prepaid card offers you the recognition of a globally accepted payment card with the convenience of a prepaid card.

 

Limit the Risk

...because it accommodates low card limit and eliminates overspending.

 

The Visa Prepaid Card

A Visa Card Prepaid Account is your solution to securely make your transactions via ATMs, POS, Internet and MO/TO ( – Mail Order/Telephone Order).

 

For just $20 a year, the Visa prepaid is the solution to most of your global payment needs. Simply pay at any Zenith Bank Branch and a Visa Prepaid card will be issued in your name with a limit of your choice.

 

Alternatively, you can pick up a Zenith Buxz non-personalized prepaid card.

 

Visa Prepaid Card

 

 

Features:

arrow The Zenith Visa Prepaid cards are unembossed.
arrow The cards are compliant with global Chip and PIN (EMV) standards for additional card security.
arrow They are reloadable prepaid cards denominated in USD, GBP and Euro.
arrow The cards are accepted globally wherever the VISA card logo is displayed.
arrow Cards can be used on the ATMs, POS, Internet as well as for Mail Orders and Telephone Orders.
arrow The cards can be personalized with cardholder's name or non-personalized (Buxz).
arrow Cards are VbyV (Verified by VISA) certified which provides additional security measures for online transactions.
arrow Online account management to view transaction history and balances.
arrow Cardholders can initiate Card-to-Card transfer on Zenith Bank Visa Banking Online site.
arrow Available to Zenith Bank account holders and non account holders..
 

Benefits:

arrow The cards provide an efficient and convenient means for keeping securely BTA/PTA (Business/Personal Travel Allowances) as opposed to carrying cash.
arrow Cardholder can choose from 3 major global currencies.
arrow Currency conversion is eliminated for payments goods and services in same currency as the card currency.
arrow Reduced cash handling risks.
arrow No credit checks, No collateral required, No Settlement, No Interest charges.
arrow Online statements are available for monitoring transactions.
 

 

Note: Ensure terms & conditions are clearly understood before obtaining a prepaid card.

 

How to Obtain a Prepaid Card:

arrow

Application forms are available at all Zenith Bank branches

arrow Applicant completes application form, read the terms and conditions carefully, signs and submits to Customer Service
arrow Applicant makes the applicable cash payment to the Teller using the customized deposit slip (available at Branches)
arrow Take copy of your deposit slip to Customer Service for processing. Initial deposit is $120 (exclusive of card fees)
  Card is activated within 24 hours after receipt of card.
 

Activating a Visa Prepaid Card:

arrow

Allow 24 hours from time of collection card activation to take effect

 

Re-loading a Visa Prepaid Card:

arrow

Go to any Zenith Bank branch with your Card Number.

arrow Complete fully the Prepaid deposit slip and proceed to the teller point with your cash.
arrow Your card will be re-credited within 48 hours. (Usually would be less). Charge per re-load is $5.
 

 

Card/Account Management Fees
  Parameter USD GBP EURO

Acct. Mgt Fees

Minimum Opening Amount $120 £60 €80
Annual Fee $20 £10 €15
Renewal $20 £10 €15
Replacement/Re-issue Fee $20 £10 €15
Reload Fee $5 £2 €3
PIN Re-issue $2 £1 €1.5

Cash ATM Fees

On-Us 2.00% 2.00% 2.00%
Remote On-Us (Local) 2.50% 2.50% 2.50%
International 3.50% 3.50% 3.50%

Cash Advance Fees

On-Us 3.00% 3.00% 3.00%
Remote On-Us (Local) 3.50% 3.50% 3.50%
International 3.50% 3.50% 3.50%

Retail POS Tranx Fees

On-Us 1.50% 1.50% 1.50%
Remote On-Us (Local) 1.50% 1.50% 1.50%
International 1.50% 1.50% 1.50%

 

 

VISA PREPAID CARD TRANSACTION PARAMETERS

Denomination Parameter Cash Retail
USD Daily Max Transactions 5 20
Daily Total Amount 650 5000
GBP Daily Max Transactions 15 20
Daily Total Amount 500 3000
EURO Daily Max Transactions 15 20
Daily Total Amount 750 4000

 

 

For further enquiries on any of our ebusiness services please contact:

Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street

Telephone: +234 01 278 1740, 278 2273. 
Fax: +234 1 2700438

E-mail: cardservices@zenithbank.com

 

When using the prepaid on an internet Site, the delivery of the goods to your indicated address on the Merchant site is at the Merchant's discretion.
You are encouraged to ensure that the mailing address used for this application should be used also as your shipping address when shopping on the internet with your card.

Back to top

 

About Visa Naira

 

Visa Naira Prepaid Card

 

 

Features:

arrow Visa Naira Prepaid Card denominated in Naira for local transactions.
arrow Chip and PIN enabled EMV card.
arrow Reloadable card with 4 years validity.
arrow Personalized and Non-personalized (Buxz) cards available.
arrow Accepted locally for purchase at shops, ATM cash withdrawal as well as for Internet transactions wherever Visa accepted in Nigeria.
arrow iPIN enabled as added security for online transaction on Verified by Visa (VbyV) participating websites.
arrow Online access to transaction history via Internet Banking.
arrow No settlement required as cardholder spends only prefunded amount available in card account.
arrow SMS notification for all transactions carried out.
arrow 24 Hours customer service support.
 

Benefits:

arrow The card provides an efficient and convenient means of payment.
arrow Reduced cash handling risk
arrow No credit checks, no collateral required, no Settlement, no Interest charges.
arrow Additional security for online transactions provided by VbyV iPIN.
 

 

Fees and Charges

 

Naira Card

Account Management

 

Issuance Fee

N 500

Annual Fee

N 500

Replacement Fee

N 500

PIN Re-Issue Fee

N 100

Re-load/Transfer Fees

N 20

Cash ATM
Fees

On-Us

N 65

Local

N 100

International

N/A

Cash
Advance
  

On-Us

N 200

Local

N 400

International

N/A

Retail
Transaction Fees

On-Us

0

Local

0

International

N/A

 

Transaction Parameters

 

Daily Count

Daily Amt

POS/WEB

5

100,000

ATM

3

60,000

Cash Advance

2

100,000

 

For further enquiries on any of our ebusiness services please contact:

Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street

Telephone: +234 01 278 1740, 278 2273. 
Fax: +234 1 2700438

E-mail: cardservices@zenithbank.com

 

Back to top

 

Zenith Bank Visa Cards Are Now VbyV Secured

 

VbyV - Secured

 

Introduction

Verified By Visa (VbyV) is a service designed by Visa to protect cardholders against fraud when they use their Visa cards to make payments on the Internet. Zenith Bank now offers this great new service to all our Visa Debit, Visa Credit and Visa Prepaid cardholders.

 

Verified By Visa Logo

Verified By Visa


VbyV is free, easy-to-use and adds another layer of security to online payment at participating web retailers that request for a PIN password known ONLY to the cardholder. However, your card will still be accepted at non-participating web retailers.

 

How does VbyV work?

bullet Obtain an iPIN for VbyV

bullet Proceed to make payment online

bullet On presentation of the VbyV screen, enter the iPIN

bullet Transaction will be authorized with the right iPIN

 

Benefits of VbyV

bullet Buy online with confidence. By inputing an iPIN for online payments you (the cardholder) help ensure that only you can make online payments with your Zenith Bank Visa card(s).

bullet VbyV is Free. Verified by Visa is offered at no charge.

bullet Discounts Available. As a VbyV registered cardholder, you can take advantage of special offers and discounts at participating online stores.

 

VbyV Activation for Visa Debit Cards

The cardholder is required to choose an iPIN on a Zenith Bank enabled Visa ATM.

bullet Insert card into the ATM

bullet Input the card PIN

bullet Select the PIN Change option on the ATM menu and chose the iPIN option

bullet Cardholder then inputs his card PIN

bullet Selects a new iPIN for VbyV transactions, confirm the new iPIN.

bullet Cardholder to wait for transaction completion message. VbyV is now activated for the Visa Debit card.

bullet VbyV Activation for Visa Credit and Prepaid Cards

bullet Cardholder to complete the ZenithCard Online form (Form available at Zenith Bank branches)

bullet Submit form to any Zenith Bank branch for processing.

bullet iPIN for VbyV will be available for collection at cardholder’s branch in 5 days. VbyV for Visa Credit and Prepaid is ready for use.

 

Verified by Visa Sites

bullet Currently over 25,000 online merchants participate in the VbyV scheme; and the number is growing

 

 

FAQs

What is Verified by Visa?

Verified by Visa is a unique service offered by Visa International that uses iPIN passwords or identity information to help protect Visa card numbers against unauthorised use. Once activated your Visa card number cannot be used for online payments at participating merchants without your PIN password.

Why do I need this?

If you have a Zenith Bank Visa Card (Prepaid, Debit and Credit) and make payments online, this service is designed to give you an extra level of protection against unauthorised use.

What is iPIN

iPIN refers to Internet PIN. It is the PIN you use for payments on payments enabled for Verified by Visa

What can I do with this?

bulletProtect your Zenith Bank Visa Card online with a iPIN password

bulletProvides an extra level of protection for online shopping

bulletOnce you activate your credit card, no one else can use your Visa credit card number to make a payment online at participating stores (as long as your iPIN is secure)

 

Why should I sign up for Verified by Visa?

Verified by Visa provides an extra level of protection for online shopping. Zenith Bank always protects its cardholders against unauthorised use; with VbyV an additional level of security is provided to prevent unauthorised use online.

Will I need to apply for a new Visa card to use it?

No, VbyV is designed to protect the Visa card(s) that you already have. The service is available for all new and existing Zenith Bank Visa Credit, Debit and Prepaid cards.

How does VbyV protect my Visa card number information during activation?

VbyV takes extensive precautions to secure your card number, and it is only used for the purposes of providing this service. Payment card information is transmitted using a high level of encryption and is stored on our secure server behind a firewall.

Is Verified by Visa easy to use?

Verified by Visa is quick and easy to use. When you submit an order at a participating online store, a VbyV window will appear. If you have not activated your Visa credit card, simply complete the activation process for your type of card

I share the same card number with others. How does Verified by Visa work for all of us?

The password is linked to the specific Visa card during the activation process. This means that only the cardholder can use the card for online shopping. Additional family members will not be able to use the same card, as they will not have the password required for authentication.

Can I use Verified by Visa from any computer?

Yes. One of the great advantages of Verified by Visa is that it can work with just about any PC with an Internet connection. There is no special software to install. Once you activate your card, you simply shop as you usually do. Your Visa card number is automatically recognised at checkout. Be sure that Cookies and JavaScript are enabled and that pop-up killers are disabled on your computer.

How do I activate my card?

For Visa Debit card, you can activate you VbyV service on Zenith Bank Visa enabled ATM

For Credit and Prepaid cards, you can apply for you VbyV PIN at any Zenith Bank branch

How do I know VbyV is secure and safe?

Personal and payment card information is transmitted using a high level of encryption (SSL), and is stored on a secure server behind a firewall to protect against unauthorised access.

Can I activate more than one card?

Yes, you may activate all of your Zenith Bank branded Visa cards, as long as you are the primary cardholder.

Once I activate my card, will I use my iPIN wherever I shop?

You'll use your Verified by Visa password only at participating online stores.

How does the activation process work?

You may activate Verified by Visa for your Zenith Bank Visa Credit Card in two ways: Click activate now or activate during shopping. At Zenith Bank Credit Card we have set up your credit card to be eligible to activate while shopping. During checkout at participating online stores, you may encounter a message offering the opportunity to activate Verified by Visa for your Zenith Bank Visa Credit Cards.

 

If you choose to activate during shopping, you'll provide information to Zenith Bank Credit Card to confirm your identity and then create your password. On future payments at participating online stores, your Verified by Visa password will be required during checkout, ensuring your added safety.

 

For more information on VbyV, kindly contact Zenith Bank Card Services on +234 1 2781470, 2782273 or email cardservices@zenithbank.com

Back to top

top of page
 
 
Privacy Policy |  Terms of use  |  Scam Alert  (C) Copyright 2009-2010  Zenith Bank Plc. | webmaster@zenithbank.com