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Telephone/Mobile Banking |
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With Telephone/Mobile Banking from Zenith bank, you can use your land phone or mobile phone to access account balance information, pay your bills, and transfer funds.
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Telephone Banking
Get started with telephone banking today by downloading the form and agreement. Filled forms should be sent to your account officer or any of our branches. For more information, call 234-1-2784000. |
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Zenith Telelink
Our name for telephone banking, is a cost saving means of making your banking transactions very easy. It offers the best technology to monitor your accounts effectively through a touch-tone telephone.
You can access your accounts at any time irrespective of where you are:
 At work or home
During the day or night
Weekdays or weekends
Benefits
It is convenient
You can check your account balance
You can download account statements via fax
It is free, there is no cost involved!
Steps involved in setting up Telelink
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Dial any of our Telelink numbers which are: 234-01- 4618336-9, 2703218- 20 or 2703222 |
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Wait and listen to the voice prompts. If you are a new user, you will be asked to create your passcode, if you are not, you will be prompted to choose an option to check either your savings or current account balance. |
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Follow the voice instructions all through and you will figure that banking has never been so easy!.
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Please ensure that you press option 9 to exit before dropping your handset.
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For further enquiries on any of our ebusiness services please contact:
E-Payment Unit
Information Technology Department
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Victoria Island, Lagos.
Telephone: 234-01- 2784000 (IT HelpDesk)
E-mail: zenithdirect@zenithbank.com |
Mobile Banking
Getting started with mobile banking is as easy as  For new users, please download the form and agreement. Filled forms should be sent to your account officer or to any of our branches. For more information, call 234-1-2784000
Do you know that you can carry out your account transactions by just punching the keys on your Mobile GSM phones?
Zenith MobileLink, our name for mobile banking, allows a Zenith customer to carry out transactions on his account via a GSM handset. It is based on SMS (Short Message Service) technology, thus making it convenient and universally accessible. |
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Benefits
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Helps you manage your finances conveniently |
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Access to your account at anytime from anywhere |
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Real-time access to your account and uncleared balances |
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Access to your last five transactions |
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Saves you cost and no computer is required |
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Makes it easy for you to pay utility bills |
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Effect transfers between accounts |
These are the new messaging format for MobileLink
With the Telelink pin number, you can set up your mobilelink service. Click on the links below:
To view your last five transactions
To view your last five uncleared items
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Navigate to the SMS area in your GSM phone and
Type
"PINC*New PIN*Confirm New PIN*Old PIN" |
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Press Ok/Send |
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You are prompted to put in the phone number of the recipient |
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Enter 08028359001 OR 08034114111 |
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Press the Ok/Send key to send the message |
If you have more than one current or savings accounts, then use CA1, CA2, e.t.c. or SA1, SA2, e.t.c.
Where
PINC= Change PIN
New PIN=The new PIN you want to change to
Confirm New PIN=A confirmation of the New PIN
Old PIN=The Old PIN you wish to change
NOTE: YOU CAN USE SPACE IN PLACE OF "*"
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For further enquiries on any of our ebusiness services please contact:
E-Business Unit
Information Technology Department
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Victoria Island, Lagos.
E-mail: zenithdirect@zenithbank.com
Telephone: 234-01- 2784000(IT HelpDesk)
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