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Resolve ATM / POS Issues

If you have attempted a card transaction on a POS or ATM and your account has been debited but you have not received value for the transaction, kindly fill out this form and submit it to effect a reversal of your funds.

Solutions at your fingertips

If you have attempted a card transaction on any of our e-Channels (POS, ATM, QUICKTELLER, etc) and your account has been debited but you have not received value for the transaction, kindly search for and lodge the transaction below to effect a reversal of your fund or click here to download and fill this pdf file then submit it to the nearest branch.

Contact us today

You may also report your issue to Zenith Direct by calling 012787000, 2927000, 4647000 or 0700ZENITHBANK.

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