About MasterCard Credit Card
Zenith offers three basic credit cards namely: the Classic, Gold and Platinum.
Features:
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No collateral is required. |
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Card is attached to an approved line of credit. |
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Settlement options of 30%, 50% or all of expended amount on due date |
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The unsettled portion of the expended amount starts to accrue interest thereafter (2% on Retail balance outstanding) |
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Interest charge on Cash Withdrawals starts from the date of the transaction |
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Monthly fees is $5 for all cards, while penal charges will apply in case of any default |
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Risk Assessment Form (RAF) and Credit Approval Form (CAF) need be completed. |
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POI/Channels: POS, ATM, Internet, Telephone and also Card to Card for Visa cards only |
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24hrs online access to transaction history. |
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Monthly statement available. |
Benefits Of The Product To The Customer:
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Reduces risk of cash handling. |
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Convenient means of making payment. |
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Description of MasterCard Credit Card:
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The cards are issued against a credit line approved by the Bank for the customer. No collateral is required. |
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Cards can be used on Point of Interaction (POI) such as Point of Sales (POSs), ATMs, Telephone or on the Internet. Card to card funds transfer is available on Visa cards. |
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Partial or full repayment of amount spent is allowed. |
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For Visa Credit Cards, customers can settle in Naira for transactions done locally in Nigeria. |
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Unpaid balance attracts interest charges. |
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Risk Assessment Forms (RAF) and Credit Approval Forms (CAF) must be completed and approved by the Account Officer and the Branch Head respectively |
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Credit cards are issued as Classic, Gold or Platinum depending on the approved limit based on customer’s credit rating. |
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Final approval is subject to the bank’s Credit Approval process which is a combination of Branch |
Channels on which the Credit Card can be used:
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On the Internet: here the cardholder supplies his information online by providing his details as requested. |
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On an ATM machine: You can use your MasterCard/Visa card on Zenith Banks’ ATM to make withdrawals, check balance e.t.c |
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On a P.O.S terminal: It can be used in a shop that accepts MasterCard and Visa as a means of payment. Here the cardholder would swipe his card on the POS terminal available in the shop and supply his PIN no. as the case may be and enter the amount he wants to pay for. A receipt would be issued to him at the end of his transaction |
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MasterCard Classic Credit Card |
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MasterCard Gold Credit Card |
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MasterCard Platinium Credit Card |
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CARD TRANSACTION PARAMETERS
| Cash (ATM Trxn) |
Classic |
Gold |
Platinum |
| DAILY |
Max Transactions |
5 |
7 |
9 |
| Total Amount ($) |
650 |
750 |
1000 |
| MONTHLY |
Max Transactions |
15 |
20 |
30 |
| Total Amount ($) |
5000 |
20000 |
50000 |
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| Cash (POS & INTERNET) |
Classic |
Gold |
Platinum |
| DAILY |
Max Transactions |
15 |
20 |
30 |
| Total Amount ($) |
2000 |
7500 |
20000 |
| MONTHLY |
Max Transactions |
40 |
60 |
80 |
| Total Amount ($) |
10000 |
30000 |
200000 |
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Credit Card
Fees |
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CLASSIC |
GOLD |
PLATINUM |
Basic Subscription/Issuance Fee ($) |
50 |
100 |
200 |
Annual Fee ($) |
50 |
100 |
200 |
Renewal Fee ($) |
50 |
100 |
200 |
Re-Issue ($) |
30 |
50 |
100 |
Supplementary ($) |
30 |
80 |
180 |
Renewal Supplementary ($) |
30 |
80 |
180 |
Late Payment ($) |
30 |
30 |
30 |
Late Payment (N) |
4500 |
4500 |
4500 |
Over Limit Fee ($) |
30 |
30 |
30 |
Over Limit Fee (N) |
4500 |
6000 |
7500 |
Monthly Fee ($) |
5 |
5 |
5 |
Interest Rate on POS ($) |
1.5% |
1.5% |
1.5% |
Interest Rate on Cash ($) |
3.5% |
3.5% |
3.5% |
For further enquiries on any of the Bank’s card products please contact:
Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Telephone: +234 01 278 1740, 278 2273.
Fax: +234 1 2700438
E-mail: cardservices@zenithbank.com
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About MasterCard Debit Card
The Zenith Bank Debit Card is linked directly to customers’ Naira account (current or savings) or a Domiciliary (USD) account. The card is ideal for local and international transactions directly from your personal account.
Features:
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Chip and PIN enabled |
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3-D Secured ( SecureCode and Verified by Visa) |
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Valid for 4 years |
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Global acceptance |
Benefits:
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Reduces the risk of carrying cash. |
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Convenient means of making payment directly from your local account. |
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24 hours customer support. |
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Transaction history and mini statement accessible online |
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Spend globally from your Naira account
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MCU FEES AND TRANSACTIONS PARAMETERS |
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Basic Subscription/Issuance Fee ($) |
$25 |
Annual Fee ($) |
$25 |
Renewal Fee ($) |
$25 |
Re-Issue ($) |
$25 |
Supplementary ($) |
$25 |
Renewal Supplementary ($) |
$25 |
Card Monthly Fees ($) |
$0 |
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Retail Transaction Fees |
2.0%
(max of $1,000) |
ATM Transaction (On-Us) |
$1.5 |
| ATM Transaction (Domestic) |
$3 |
ATM Transaction (Int’l) |
$4 |
Cash Daily Number Transactions |
5 |
Cash Daily Limit Amount* |
$5,000 |
Purchase Daily Number Transactions |
15 |
Purchase Daily Limit Amount |
$10,000 |
For further enquiries on any of the Bank’s card products please contact:
Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Telephone: +234 01 278 1740, 278 2273.
Fax: +234 1 2700438
E-mail: cardservices@zenithbank.com
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About MasterCard SecureCode
FAQ
What is MasterCard SecureCode?
MasterCard SecureCode is a new service to enhance your existing MasterCard account. A private code means added protection against unauthorized use of your card when you shop at participating online merchants.
How does MasterCard SecureCode work?
Once you've registered and created your own private SecureCode, you will be automatically prompted at checkout to provide your SecureCode each time you make a purchase with a participating online merchant. Your SecureCode is quickly confirmed by your financial institution and then your purchase is completed. Your SecureCode will never be shared with the merchant. It's just like entering your PIN at an ATM.
How does MasterCard SecureCode protect me?
When you correctly enter your SecureCode during a purchase at a participating online merchant, you confirm that you are the authorized cardholder and your purchase is then completed. If an incorrect SecureCode is entered, the purchase will not be completed. Even if someone knows your credit or debit card number, the purchase cannot be completed without your SecureCode at a participating merchant.
What are the system requirements for MasterCard SecureCode?
MasterCard SecureCode works with most browsers. Please be advised that software which prevents pop-up windows may interfere with your use of SecureCode.
What card do I use? Will I need to get a new card to use MasterCard SecureCode?
You will be able to use any of your existing MasterCard credit or debit cards
How many cards can I register with MasterCard SecureCode?
We encourage you to register all of your MasterCard cards. There is no limit on how many cards you can register.
Where can I shop with MasterCard Secure Code?
You can shop at participating online merchant. You can also shop non- participating merchants, however you are still protected.
How do I know whether a merchant participates in SecureCode?
Most participating merchants will display the MasterCard SecureCode logo on their site. However, even if you don't see the SecureCode logo, the merchant may still be a participant and you will be prompted to provide your SecureCode at checkout.
How will the online merchant know that I'm registered for MasterCard SecureCode?
When you use a card that is enrolled in the MasterCard SecureCode program at participating online merchants, the merchant automatically recognizes your MasterCard card number during the transaction.
What happens when I use my SecureCode at a participating merchant?
There is no need to login or sign in. When you make a purchase at a participating merchant and enter your registered MasterCard payment details, you will automatically be prompted to enter your SecureCode. After reviewing the details of your purchase and confirming that your Personal Greeting is correct, simply type in your SecureCode to complete your purchase.
What is a Personal Greeting?
The Personal Greeting is a message that you create during sign-up. Each time you make an online purchase at a participating merchant, you will be prompted to enter your SecureCode. At this time, you'll see your Personal Greeting and other purchase details. The Personal Greeting is your assurance that you are communicating with your financial institution. If the Personal Greeting displayed in the pop-up box is incorrect, you should not enter your SecureCode, but should instead contact Customer Service immediately by calling the phone number on the back of your MasterCard card, to report a possible fraud.
How will SecureCode change the online purchase process?
The online purchase process will not change except that now you will be prompted to provide your SecureCode during checkout. Your SecureCode will never be revealed to the merchant during the checkout process.
Will I be able to make purchases at merchants that accept MasterCard but do not participate in the MasterCard SecureCode program?
Yes, you will not be asked for your SecureCode during these purchases. You will continue to be protected from unauthorized purchases.
How is SecureCode different from Zero Liability?
Using MasterCard SecureCode provides added security to prevent your card from unauthorized use, and Zero Liability provides coverage if your card has been used fraudulently.
Where can I view Terms and Conditions of the SecureCode program?
Please read through the Terms and conditions when enrolling your card for the SecureCode service.
For further enquiries on any of our ebusiness services please contact:
Card Services
Zenith Bank Plc
Plot 84 Ajose Adeogun Street
Victoria Island, Lagos.
Telephone: 234-01- 2782273 and 2784000{IT HelpDesk}.
Hotline: (01)2782273, 2700437
E-mail: cardservices@zenithbank.com
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