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Internet Banking
eHelp Downloads FAQs Feedback
eHelp Downloads FAQs Feedback
 
 
Zenith Internet Banking
 
View your account history, transfer funds, and make
payments anytime.
Internet Banking
 
 
line
 

Zenith Bank Internet Banking makes it easy to take care of your banking activities anywhere you have Internet access.


arrow How to Apply
-> What you need
-> Online Security
-> Service Agreement
-> View Internet Banking Demo
-> Hardware Token Application Form
-> Indemnity Form For Token Release
»

Login to Internet Banking

arrow Login to Corporate Internet Banking
-> Other Links, Please Select
 
 
 

EASIER

Enjoy the convenience of Internet Banking at your own terms, wherever and whenever. Get real-time balances on your account(s), view and download your account activity. We have made it easier for you to request for cheque books and download forms and documents on our various products and services.

BETTER
We have improved on our Internet Banking to enable you view real time balances and transactions on your account. With features like bill payment, you can settle bills such as Multichoice conveniently.

FASTER
Transfer funds between your accounts. Order for cheque books, and request for additional accounts. With features like Automated direct payment system, you can initiate and conclude payment from the comfort of your home or office to your suppliers contractors or employees.

Benefits

bullet Convenient - banking can be performed from the home or office.
bullet Banking is available 24 hours a day, thus extending banking hours.
bullet User friendly.
bullet Notification of certain transactions can be sent to the customer via SMS and email. Keeping customers informed at all times.
bullet Easy account management saving both time and energy.

Features

bullet View real-time account balances
bullet View real-time transactions on your account.
bullet View transaction history on your account.
bullet Transfer money between your accounts and other accounts within the bank.
bullet Download and print account activity and consolidated activity of all your accounts in any format.
bullet View uncollected funds on your account.
bullet View and track status of trade finance transactions - Letters of credits payments, confirmation and establishments, form M and bills of collection.
bullet Order for cheque books and bank drafts.
bullet Make bulk payments to employees, contractors, suppliers.
bullet Pay bills such as DSTV and setup standing orders.
Please click on each question to view the answer
Q. What is Internet Banking?
A. Internet banking is a real-time solution that allows you to access your accounts 24 hours a day, 7 days a week. You may check your balances, view your account statements and transaction history for your various accounts. You can also transfer money between your accounts, pay your bills, change your password over the Internet all in a secure manner. View our Internet Banking Demo View our Internet Banking Demo
Q. What Do I need to make use of this service and how does it work?

A. Our Internet Banking is easy to use. All you need is a personal computer that is connected to the Internet, any browser of your choice - Microsoft® Internet Explorer and Netscape Navigator/Communicator. Then, open your browser and log on to Zenith Bank Internet Banking website and you are banking online already!  

Q. How do I sign-up for Internet banking?

A. If you are already a customer with Zenith Bank, here are the things you need to do: 

bullet Contact your account officer to send you the Internet  Banking application form . Upon filling the form, your user access code and password will be given to you. Please read our Electronic Banking terms and conditions...
bullet You can also >> Print the Internet Banking Application Form online.
bullet Click here >> View Account Details, to log to our Internet Banking Application
Q. I'm already signed up for Internet banking. How do I sign-on?

A.  As long as you have Internet connection, simply open your browser and log on to Zenith Bank website and click on the Internet banking. Enter your Customer Access Code, Username and Password at the prompt.

To get started click on the links below and enter your Customer  Access Code, Username and Password.

View Account Details
View our Internet Banking Demo

Q. How Secure is Internet Banking?
A. The information you provide is kept strictly confidential. And the latest electronic encryption technology ensures the secure transfer of information over the Internet. Our banking service is safe. Because account security is important to us, we have built safety measures into Zenith Bank which reflect the importance of this issue. You'll be allowed to change your own password, and all information sent and received is encrypted.
Q. I am Having Problems Accessing the Internet Banking Application and Viewing my Account Statements, what could be the problem?
A.  Be sure you are connected to the Internet and you are currently logged on to the Internet banking application. If you are on a dial-up connection, viewing statements may be very slow due to the poor Internet connection. However, we encourage you to have patience and click refresh often for the page to show.  
Q. What if I forget my Customer Access Code, Username and Password?
A.  If you forget your Customer Access Code, Username and Password, You should Contact us and we will send them to you.
Q. Can I View all my Accounts via the Internet, Including my accounts at other branches of Zenith Bank?
A.  Yes, You can view all your various accounts. Our Banking package enables you to view your accounts both at the head office and the branches.

 

On Internet Banking Transfers

 

Q. How secure is my transaction?
A.  The safety and confidentiality of customers' personal information is our top priority. The security system makes use of the latest in technologies, standards, and business practices to guarantee customer security including: Firewall Protection, Password Security and Data Security, Secure Socket Layer (SSL), Audits and Inspections, Data Integrity, and Physical Security
Q. How often can I transfer funds?
A.   You can transfer funds 24 hours a day, seven days a week through the convenience of your computer up to the maximum daily transfer limit of =N=150,000 (One Hundred And Fifty Thousand Naira) per account and a maximum daily limit of three transactions per account.
Q. How long does it take to transfer funds?
A.   Initial approval usually occurs within a 48 hour period, but may take up to three business days. Once any account has been approved, funds may be transferred at your convenience and will usually take five minutes for transferred funds to be accessible.
Q. Can I transfer funds either internationally or to other funds transfer companies such as Western Union?
A.   Yes, you can transfer foreign currency to any bank account worldwide from our Internet Banking platform. You must, however, have a Domiciliary Account and a hardware security token to authenticate the transfer. With this powerful functionality available to our customers, you would have no need for funds transfer companies like Western Union.  
Q. How does the approval process work?
A.  The Zenith Bank Inter Account Transfer approval process consists of basic verification of the information that you provided. The ‘To Account’ of the beneficiary account will be checked against the database for validity of the account. The approval process is done to ensure the safety and security of your transaction.
Q. When I entered an amount to be transferred and submitted the transfer, I received the message "Please enter valid amount"

A. When entering the naira amount of your transfer, do not enter "=N=". Hit the back button on your browser and re-enter the naira amount entering only numbers.

Q. When I am entering the requested Zenith Bank Inter account transfer informat, what goes in the Transaction Description Box?

A. Though this is an optional field, it is for your personal use. You can enter any descriptive word or sentence that helps you identify the transaction.

Q. What If I Have Another Question?
A. You may e-mail us at zenithdirect@zenithbank.com or call us at 234-1- 2787000, 2927000, 4647000, 0700ZENITHBANK during our customer service Hours. We look forward to serving you! .
 
 
 
 
 
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