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Product & Services - AlertZ

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Alertz is a service via e-mail & sms that notifies you of any transactions on your account. Always confirm any alert that you receive by using the AlertZ Verification Feature (reference number).

  Features of AlertZ
  AlertZ includes a transaction verification feature using a reference number. This feature enables you to confirm transactions and guard against fraudulent notifications.

To confirm your transaction simply send verify*refno (e.g Verify*12845027) to 30010 for MTN, Zain, Visafone, Etisalat & 31010 for Glo and get a confirmation text.

  Verification of transactions can only be done on the phone number configured to receive AlertZ.


Benefits of AlertZ

bullet Saves the time and energy of making calls or visits to the bank after confirming your alerts using the reference number verification feature.

Payments made by distributors can be verified without deposit slips by using the reference number verification feature .

bullet Reduce time spent confirming customers' payments.
bullet Reduce crowd at your premises.
bullet Enhances transparency between the bank and its clients
bullet No need to logon to the website or wait for printed activity reports to learn about new deposits
bullet Manage and track status of your trade transactions.


You will be notified of the following transactions:

bullet Deposits


bullet Transfers
bullet Salary payments
bullet Trade transactions via email on the following:
   • Inflow
 • Export repatriation notification (30 days to maturity, On maturity)
 • Bills Telex
 • Form M batching
   • Shipping Document batching
   • Receipt of Risk Assessment Report (RAR)
   • Rejection of Shipping document
 • Expiration of Bills (15days to Expiration date, 5days to Expiration    date, On Maturity)
 • Expiration of Form M (15days to Expiration date, 5days to    Expiration date, On Maturity)
   • Letter of Credit establishment


For further enquiries on any of our ebusiness services, please contact:

E-Payments Unit 
Information Technology Department 
Zenith Bank Plc 
Plot 84 Ajose Adeogun Street
Victoria Island, Lagos.

E-mail: zenithdirect@zenithbank.com  ithelpdesk@zenithbank.com
Telephone: 01-2784000{IT HelpDesk}, 01-2781740 and 01-2782867

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